Last updated: July 28, 2026
The Touring Nomads ("Company", "we", "us", "our") values the trust you place in us when you choose our travel and expedition services. This Privacy Policy ("Policy") explains in detail how we collect, use, store, share, and protect your personal data when you engage with our website, mobile application, booking channels (including WhatsApp and email), or otherwise interact with us. This Policy also outlines your rights and choices with respect to your personal data.
This Policy applies to:
By using our services, you acknowledge that you have read and understood this Policy and consent to the practices described herein.
For ease of reference in this Policy:
We collect personal information that you voluntarily provide when booking or enquiring about our trips. This may include your name, email address, phone number, postal address, date of birth, passport details, visa information, ID proofs, travel history, payment information, health or medical details (particularly for high-altitude Himalayan expeditions, motorcycle tours, or general travel suitability), dietary preferences, and emergency contact details.
Data may be collected through various modes, including our website enquiry forms, Google forms, WhatsApp chats, emails, phone calls, or through our authorised sales representatives. For group bookings, we may also collect information about your co-travellers.
In addition to information directly provided by you, we automatically collect certain technical data when you browse our website or digital platforms. This includes your IP address, browser type, operating system, geolocation (approximate), device identifiers, session IDs, referral URLs, cookies, and similar tracking technologies. We deploy tools such as Google Analytics, Facebook Pixel, and Google Tag Manager to understand usage patterns, measure campaign effectiveness, and improve user experience.
We do not purchase or collect data from third-party brokers or affiliates. However, leads generated through our enquiry forms or advertisements may be routed into our CRM systems.
We also acknowledge that while booking international or permitted regional tours, we may be required to collect sensitive personal data (such as passport details, visa forms, or health fitness certificates). Such data shall only be collected where strictly necessary and with your explicit consent.
While providing travel services, The Touring Nomads may collect and process the following categories of personal information from its clients and website users:
Disclaimer: The categories of personal data listed above reflect our current data collection practices. These categories may evolve over time in line with operational needs, regulatory requirements, or technology upgrades. Any material changes to the scope of data collected will be updated in this Privacy Policy.
The Touring Nomads' website and digital platforms use cookies, pixels, tags, and other tracking technologies ("Cookies") to improve user experience, analyse traffic, personalise content, and measure the effectiveness of our marketing campaigns.
We use essential cookies required for basic functionality, such as remembering your session and securing login details. Performance and analytics cookies help us measure website traffic and understand user behaviour. Functional cookies allow us to remember user preferences, while marketing and advertising cookies enable us to deliver relevant promotions.
You can manage or disable Cookies through your browser settings; however, disabling certain Cookies may limit the functionality available on our platforms. By continuing to use our website without disabling Cookies, you consent to our use of tracking technologies.
Your personal data is primarily used to facilitate and manage your travel bookings, including accommodation reservations, transport logistics, motorcycle rentals, ground transfers, insurance arrangements, and necessary permits. It also enables us to communicate with you regarding your trip, provide pre-departure assistance, and ensure operational support during travel.
We further use your data for:
The lawful bases on which we process your data include: (i) your consent, (ii) necessity for the performance of a contract with you, (iii) compliance with legal obligations, and (iv) legitimate interests such as fraud prevention, service enhancement, and security of our systems.
With your consent, we may also use your data to send newsletters, promotional content, and personalised trip recommendations via email, WhatsApp, or SMS. You may opt out of such marketing at any time.
To provide end-to-end travel services, your personal data may be shared with third-party vendors, including but not limited to: airlines, hotels, transport operators, vehicle rental partners, insurance providers, local guides, and destination management companies.
We ensure that such third parties process your data only to the extent required to deliver their services. However, The Touring Nomads shall not be responsible for the misuse or breach of data directly attributable to third-party vendors.
Where personal data is transferred across borders, we ensure that appropriate safeguards are in place, including contractual undertakings and compliance with international standards where applicable.
We do not sell or rent your data to advertisers or marketing agencies. We may disclose your personal information where required by law, pursuant to valid legal processes, to comply with regulatory authorities, or to protect the safety and integrity of our operations.
Your data is stored securely in cloud-based servers and CRM systems managed by our technical team. Access to such data is strictly limited to authorised personnel bound by internal confidentiality undertakings.
We implement technical and organisational safeguards such as password-protected systems, role-based access controls, encryption protocols, and secure API logging. We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, or longer if required under applicable laws (such as statutory record-keeping or audit purposes).
While we take all reasonable precautions to secure your data, no system is entirely immune from cyber threats. In the event of a data breach, The Touring Nomads shall promptly investigate, mitigate, and notify affected individuals and regulatory authorities in accordance with applicable laws.
You have the right to review, correct, or request deletion of your personal data maintained by us. Requests may be made via our official support channels, subject to reasonable verification of your identity.
You may withdraw your consent for marketing communications by clicking "unsubscribe" in our emails or by writing to us. You will, however, continue to receive essential service communications regarding your active bookings.
Where applicable under specific regional frameworks (such as the GDPR), you hold the right to restrict processing, request data portability, and object to automated decision-making. If you wish to restrict the processing of specific sensitive data, we will review such requests in line with operational feasibility and legal obligations.
The Touring Nomads values the trust of its overseas clients and is committed to safeguarding their personal data in accordance with applicable laws. As an entity operating out of India, we primarily comply with the provisions of the Digital Personal Data Protection Act, 2023.
Where our services are availed by individuals residing outside India, we extend equivalent safeguards consistent with international best practices, including principles of transparency, purpose limitation, and data minimisation. Where stricter data protection standards (such as the GDPR) are applicable, we adopt measures in line with such frameworks.
During our trips, photographs or videos may be captured by The Touring Nomads' team or authorised representatives for operational or promotional purposes. By participating in our tours, you consent to the reasonable use of such media for marketing, website display, or social media purposes.
Should you wish to opt out of having your identifiable images used, you may notify us in writing prior to the commencement of travel.
The Touring Nomads complies with applicable data protection and privacy laws in India, including but not limited to the Digital Personal Data Protection Act, 2023, and the Information Technology Act, 2000, along with the rules made thereunder. By engaging our services, you consent to your data being processed in accordance with these legal frameworks and this Privacy Policy.
We may update or amend this Policy from time to time to reflect changes in technology, business operations, or legal requirements. All updates will be published on our website. We encourage you to review this Policy periodically.
For any concerns, requests, or grievances relating to your personal data, you may write to us at:
Email: hello@thetouringnomads.com
Phone: +91-9643176958 (Amitabh)